mwzfySkill packs
Use cases built for every vertical
Each skill pack is built for one real business scenario, not a generic template applied to everyone.
Lead capture
- The scenario
- A prospect sends an inquiry through the website or WhatsApp outside business hours.
- What the agent does
- The agent picks up the inquiry immediately, asks qualifying questions, and determines whether the prospect is ready to buy before handing off to sales.
- The outcome
- No lead lost to a slow response time.
E-commerce support
- The scenario
- A customer asks about an order status or wants to return a product.
- What the agent does
- The agent checks the order status, explains the shipping and return policy, and escalates complex cases to your team instead of leaving the customer without a reply.
- The outcome
- Instant answers to the most repeated questions, around the clock.
Real estate outbound
- The scenario
- A list of interested buyers that no one has followed up with yet.
- What the agent does
- The agent follows up with every interested buyer, books a viewing appointment directly on the calendar, and reminds the buyer before the appointment.
- The outcome
- Consistent follow-up instead of relying on a sales team's memory.
WhatsApp Arabic call-capture
- The scenario
- A customer writes in Arabic or a local dialect on WhatsApp outside working hours.
- What the agent does
- The agent replies in Arabic, understands the local context, and forwards serious inquiries straight to your team.
- The outcome
- Full coverage for Arabic-speaking customers without hiring a night shift.
Can't find your use case?
The agent can be configured for any WhatsApp intake or follow-up scenario.