mwzfyLead capture
Captures inbound inquiries the moment they arrive and qualifies them before they reach sales.
Skill packs
Use cases built for every vertical
Each skill pack is built for one real business scenario, not a generic template applied to everyone.
Lead capture
- The scenario
- A prospect messages outside business hours.
- What the agent does
- The agent replies instantly, asks the right qualifying questions, and scores readiness to buy.
- The outcome
- No lead lost to a slow first response.
Support and ticket triage
- The scenario
- A customer asks about order status, returns, or a charge.
- What the agent does
- The agent answers from your policies, opens a ticket, and routes complex cases to your team with full context.
- The outcome
- Instant answers day and night, humans handle only what matters.
E-commerce operations
- The scenario
- A cart is abandoned, a SKU drops below threshold, or a payment dispute opens.
- What the agent does
- The agent sends personalized cart follow-ups, alerts on low stock, and drafts dispute replies with your evidence attached.
- The outcome
- Recovered revenue and fewer lost disputes, on autopilot.
Competitor and market intel
- The scenario
- You need to know what competitors ran yesterday and what changed.
- What the agent does
- The agent pulls competitor ads and price moves daily and summarizes what matters.
- The outcome
- Market moves land in your inbox before your coffee.
Sales outreach and follow-up
- The scenario
- A list of leads that no one has followed up with.
- What the agent does
- The agent sends the cadence, books the call on your calendar, and nudges before each appointment.
- The outcome
- Consistent follow-up instead of relying on memory.
Calendar and scheduling
- The scenario
- A lead wants to book a viewing or a call.
- What the agent does
- The agent checks availability, books the slot on your calendar, and sends reminders.
- The outcome
- Your calendar fills itself, no back-and-forth.
Meeting notes and chief of staff
- The scenario
- A packed day of calls and no time to prepare or follow up.
- What the agent does
- The agent pulls pre-meeting briefings, captures action items, and chases what the team committed to.
- The outcome
- Walk into every call ready, leave with nothing forgotten.
Content and creative
- The scenario
- A new offer needs copy, visuals, and a landing page fast.
- What the agent does
- The agent drafts the copy, drafts creative variations, and outlines the landing page.
- The outcome
- A campaign's worth of creative ready before lunch.
Workflow automation
- The scenario
- The same emails, reminders, and tasks eat your day.
- What the agent does
- The agent drafts replies, sends reminders, and runs the repetitive work in the background.
- The outcome
- Hours back every week, nothing forgotten.
Browser automation and scraping
- The scenario
- You need data from sites that have no API.
- What the agent does
- The agent navigates pages, fills forms, monitors prices, and pulls the data you need.
- The outcome
- Any site becomes a data source.
App and API integration
- The scenario
- Your tools do not talk to each other.
- What the agent does
- The agent connects your channels and tools so data and actions flow across them.
- The outcome
- One agent across every tool you already use.
Real estate outbound
- The scenario
- A list of interested buyers going cold.
- What the agent does
- The agent follows up with each buyer, books the viewing, and reminds them before the appointment.
- The outcome
- Pipelines move without manual chasing.
The full use-case library
Every skill pack below is something a real business runs on an always-on agent. Filter by what you need.
Outbound cadences
Runs outreach cadences and follows up with every interested buyer.
Prospect research
Enriches and scores prospects before the first touch so reps call the right ones.
Proposal drafting
Drafts proposals and quotes from a short brief, ready for your review.
Customer reactivation
Wins back dormant customers on a steady cadence with personalized hooks.
Always-on booking
Books appointments and viewings 24/7 straight onto your calendar.
CRM logging
Logs every lead and conversation to your CRM so nothing falls through.
Real estate outbound
Follows up with buyers and books viewing appointments.
Ticket triage
Replies to repetitive questions and escalates only the real issues.
Onboarding nudges
Sends activation nudges based on real user behavior, not day-one emails.
Churn rescue
Spots dropping usage and sends a calendar link before a customer leaves.
FAQ deflection
Auto-answers the questions that flood your inbox every day.
Returns and refunds
Handles return requests and refund flows by your policy.
Feedback collection
Sends surveys and review requests at the right moment.
VIP routing
Routes high-value cases to a human in minutes.
Multilingual replies
Replies in the customer's language and dialect, around the clock.
SEO agent
Runs audits, writes keyword briefs, and ships weekly ranking reports.
Ad creative
Turns one prompt into ad copy and creative variations.
Social scheduling
Plans, drafts, and schedules posts across your channels.
Content repurposing
Turns one long asset into threads, clips, and posts.
Competitor ad watch
Pulls the ads your competitors ran yesterday.
Review responses
Replies to reviews across platforms in your tone.
Landing page drafts
Drafts landing pages ready for you by morning.
Brand monitoring
Tracks mentions of your brand across the web.
Newsletter drafting
Researches and drafts your newsletter on a schedule.
Competitor intel
Summarizes competitor ads and price moves every day.
Price monitoring
Tracks competitor and market prices and alerts you on moves.
Daily market brief
Delivers a market and news brief before your day starts.
Research agent
Produces cited research reports with source tables.
Trend spotting
Surfaces trends in your space before they peak.
Review mining
Mines reviews for pain points and demand signals.
Listing monitor
Watches marketplace and Amazon listings for changes.
News curator
Curates industry news matched to your interests.
Social listening
Listens across Reddit, X, and forums for your topics.
Workflow automation
Handles emails, reminders, and repetitive tasks hands-free.
Email triage
Sorts inbound mail, drops spam, and routes the rest.
Morning brief
Rolls up Gmail and calendar into one daily brief.
Task routing
Creates tasks, tickets, and issues from conversations automatically.
Recurring jobs
Runs any scheduled job on a cron, no babysitting.
Follow-up reminders
Chases commitments and due items so nothing slips.
Report generation
Builds weekly reports on autopilot from your data.
Document processing
Turns receipts and docs into structured data.
Claims filing
Files insurance and admin claims by chat.
Scheduling
Books appointments and protects your time around the clock.
Chief of staff
Briefs you before meetings and chases action items after.
Smart timeblocking
Timeblocks tasks and scores them by importance and urgency.
Meeting notes
Captures and distributes notes and action items.
Daily agenda
Keeps one agenda synced across all your devices.
File management
Organizes and cleans files and folders on a schedule.
Weekly review
Leads weekly reviews and sends roundups.
Spending tracker
Tracks spend and pings you on budget alerts.
Idea pipeline
Captures ideas and runs them through a decision pipeline.
E-commerce ops
Carts, disputes, and stock ops in one place.
Abandoned cart recovery
Sends personalized follow-ups to recover carts.
Dispute defense
Drafts payment dispute responses with your evidence attached.
Stock alerts
Alerts when SKUs drop below threshold.
Order status
Instant answers on orders and shipping.
Price ops
Adjusts prices based on competitor moves.
Marketplace monitor
Watches marketplace and retail changes.
Listing sync
Keeps product listings updated across channels.
Browser automation
Fills forms, checks prices, and navigates like a human.
Data scraping
Pulls large-scale data from sites with no API.
Video summarizer
Daily summaries of videos and transcripts.
Podcast digest
Turns long podcasts into a short digest.
Analytics skill
Builds GA4 and analytics reports on demand.
Receipts to parts lists
Converts receipts into structured parts lists.
Data pipeline
Pulls, cleans, and delivers data on a schedule.
WhatsApp research
Researches and builds documents from WhatsApp.
App integration
Connects WhatsApp, Slack, your CRM, and any API in one workflow.
Channel hub
Telegram, WhatsApp, web chat, and Slack in one place.
CRM connect
Two-way sync with your CRM.
API bridge
Uses any API as a step in a workflow.
Multi-agent orchestration
Coordinates several agents with shared memory.
Cross-device sync
Keeps agent state synced across your devices.
Team assistant
Shared knowledge base, onboarding, and status updates.
Voice control
Drive the agent by voice from your phone.
Can't find your use case?
The agent can be configured for any WhatsApp intake or follow-up scenario.